FAQ

Orders are processed and shipped within 1-3 business days from the purchase date. Once shipped you should receive your order within 1-5 business days. Delivery times can vary based on your shipping destination. We offer delivery Monday - Friday via UPS. We do not offer delivery on Saturday. Orders placed after 10am EST from Friday- Sunday will ship out the following business day, excluding holidays.

Sundays offers Next Day Air shipping via UPS Monday - Friday for delivery on the next business day. Please note that Express orders must be placed before 10am EST for next day delivery. Orders placed after 10am EST Friday - Sunday will ship out the following business day, excluding holidays.

If you would like to change the contents in an order, please contact our customer service team at info@wearesundays.com. Depending on when the order is placed, we may or may not be able to change or cancel orders.

If you would like to cancel an order, please contact our customer service team at info@wearesundays.com. Depending on when the order is placed, we may or may not be able to change or cancel orders.

Sundays accepts all major credit cards, Apple Pay, Google Pay, Meta Pay, PayPal, and Shop Pay.

Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax and customs duties (where applicable) will be calculated on the total merchandise value, and displayed in checkout.

All sale merchandise marked as final sale cannot be refunded, returned, or exchanged. Items are eligible for a price adjustment only if purchased within 7 days from the beginning of a sale or promotion.

After placing an order, you will receive an email with your order confirmation and order number. If you do not receive an email confirmation within 48 hours of placing your order, please contact our customer care at info@wearesundays.com

All promotional codes can be applied to your order at checkout.

Typically orders can take 1-3 business days to ship out from our warehouse.

If you have not received a shipping confirmation after 48 hours of placing your order, or if you believe your order has been lost-in-transit, please contact our customer care at info@wearesundays.com. 

Orders typically ship within 1-3 business days from the purchase date, and transit time varies from 1-5 business days.

If you were shipped damaged merchandise, please reach out to customer care at info@wearesundays.com. Please attach a photograph of the damage in your email in order to expedite the process.

Sundays is happy to offer returns or exchanges on full price merchandise within 21 days of the ship date. Items must be new and unworn with tags still attached.  Exceptions include sale items, which cannot be returned, exchanged, or refunded. Items are eligible for a price adjustment only if purchased within 7 days from the beginning of a sale or promotion. Sundays reserves the right to refuse returns or requests that do not meet our requirements. 

Please note that while there is no restocking fee, Sundays does not cover the expense of return shipments. All returns are subject to a flat rate $10 shipping fee. To process your return, please click here. 

We offer easy returns which you can initiate through our returns portal here.

Please reach out to our customer care team at info@wearesundays.com if you experience any issues creating your return.

To process your return, please click here.

You will also find this link at the bottom of the homepage under Quick Links. If you click the link titled Shipping + Returns, it will navigate you to a second page with Return information and a link to our Returns Center.

Once you navigate here this will prompt you to enter your order number and zip code and it will guide you through the process from there.

Please note that Sundays does not cover the expense of return shipments. All returns are subject to a flat rate $10 shipping fee.

Sundays is happy to offer free return shipping for exchanges only. Please note that while there is no restocking fee, Sundays does not cover the expense of return shipments. All returns are subject to a flat rate $10 shipping fee.

To process your return, please click here for our Returns Center.

Sundays is happy to offer exchanges on full price merchandise within 21 days of the purchase date with complimentary free shipping. Items must be new and unworn with tags still attached. 

To exchange an item from your order, please click here to visit our Returns Center.

Sundays offers returns and exchanges on full price merchandise within 21 days from the ship date. Items must be new and unworn with tags still attached.

Exceptions include sale items, which are final sale and cannot be returned, exchanged, or refunded.

Sundays reserves the right to refuse returns that do not meet our requirements.

Once your item has been returned and confirmed by our warehouse, we will issue a refund within 5-7 days.

Once a refund has been issued, please allow up to 10 business days for the amount to be credited back to your original payment method. 

Please contact customer care at info@wearesundays.com if you have a question or issue with your refund.

Sundays is proud to offer free shipping on US orders over $150. For orders $149 or less, orders will be shipped for the UPS provided rate.

We do not currently offer complimentary shipping for International orders.

Depending on the status of your order and original destination, our customer service team can help change your shipping address. Please contact customer care at info@wearesundays.com.

Depending on the status of your order and original destination, our customer service team can help change your shipping address. Please contact customer care at info@wearesundays.com.

Orders typically ship within 1-3 business days from the purchase date, and transit time varies from 1-5 business days based on your shipping address. Please note that Sundays does not ship on weekends. Any orders placed after 12pm EST on Friday will ship the following business day.

Currently, Sundays does not ship to PO boxes.

Sundays does offer shipping to Puerto Rico. Please note that orders shipping to this region will be subject to taxes and duties at the expense of the customer.

Sundays is proud to offer free UPS Ground shipping on orders over $150. For orders $149 or less, UPS Ground shipping is calculated at checkout.

For UPS Next Day Air shipping, the rate will be calculated based off of your shipping location.

We do not currently offer complimentary shipping for International orders. All shipping costs, duties, and taxes are calculated at checkout. Please note that Sundays does not have control over these costs.

Please reach out to customer care info@wearesundays.com if you believe your package has been lost in transit. We will file a UPS claim on your behalf.

Please note that We Are Sundays is not responsible for any lost or stolen packages with a UPS 'Proof of Delivery' to the address assigned to the order. It is the customer's responsibility to locate their package if they have entered an incorrect shipping address.

Unfortunately, we are not responsible for packages that suffer damage during transit, are neglected, or become lost after delivery. This includes shipments that were undeliverable due to the recipient's absence and were subsequently not collected from the UPS Access Point, leading to their eventual disposal by UPS. It remains the customer's responsibility to track their package and stay informed of its status. 

Detailed size information can be found on each product's page under the Fit and Sizing section.

To view our standard size guide, please click the Sizing link in our Quick Links section at the bottom of the homepage.

If an item is out of stock, you may sign up for restock alerts by entering your contact information in the Join The Waitlist button on the product page. If the product size or color becomes available, you will receive a notification and a link to purchase.

Please reach out to customer care at info@wearesundays.com with any questions.