FAQ

Orders + Payments

Orders are processed and shipped within 48 hours of being placed. Once shipped you should receive your order within 1-5 business days. Delivery times can vary based on your shipping destination. We offer delivery Monday - Friday via UPS. We do not offer delivery on Saturday. Orders placed Friday- Sunday will ship out the following business day, excluding holidays.

Sundays offers Next Day Air shipping via UPS Monday - Friday for delivery on the next business day. Please note that Express orders must be placed before 1pm EST for next day delivery. Orders placed after 1pm EST Friday - Sunday will ship out the following business day, excluding holidays.

If you would like to change the contents in an order, please contact our customer service team at info@sundaysnyc.com. Depending on when the order is placed, we may or may not be able to change or cancel orders.

If you would like to cancel an order, please contact our customer service team at info@sundaysnyc.com. Depending on when the order is placed, we may or may not be able to change or cancel orders.

Sundays accepts all major credit cards, Apple Pay, Google Pay, Meta Pay, PayPal, and Shop Pay.

Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax and customs duties (where applicable) will be calculated on the total merchandise value, and displayed in checkout.

All sale merchandise is final sale and cannot be refunded, returned, or exchanged.

After placing an order, you will receive an email with your order confirmation and order number. If you do not receive an email confirmation within 48 hours of placing your order, please contact our customer care at info@sundaysnyc.com

All promotional codes can be applied to your order at checkout.

Typically orders can take 1-2 business days to ship out from our warehouse. If you have not received a shipping confirmation after 48 hours of placing your order, please contact our customer care at info@sundaysnyc.com. 

Orders typically ship within 48 hours of being placed, and transit time varies from 1-5 business days.

If you were shipped damaged merchandise, please reach out to customer care at info@sundaysnyc.com. Please attach a photograph of the damage in your email in order to expedite the process.

Returns + Exchanges

Sundays is happy to offer returns or exchanges on full price merchandise within 30 days of the delivery date. Items must be new and unworn with tags still attached.  Exceptions include sale items, which cannot be returned, exchanged, or refunded. Sundays reserves the right to refuse returns that do not meet our requirements.

Please note that while there is no restocking fee, Sundays does not cover the expense of return shipments. To process your return, please click here

We offer easy returns which you can initiate through our returns portal here

Please note that while there is no restocking fee, Sundays does not cover the expense of return shipments. 

To process your return, please click here.

You will also find this link at the bottom of the homepage under Quick Links. If you click the link titled Shipping + Returns, it will navigate you to a second page with Return information and a link to our Returns Center.

Once you navigate here this will prompt you to enter your order number and zip code and it will guide you through the process from there.

Please note that Sundays does not cover the expense of return shipments.

Please note that while there is no restocking fee, Sundays does not cover the expense of return shipments. To process your return, please click here for our Returns Center.

Sundays is happy to offer exchanges on full price merchandise within 30 days of the delivery date. Items must be new and unworn with tags still attached.

To exchange an item from your order, please click here to visit our Returns Center.

Sundays offers returns and exchanges on full price merchandise within 30 days of the delivery date. Items must be new and unworn with tags still attached.

Exceptions include sale items, which are final sale and cannot be returned, exchanged, or refunded.

Sundays reserves the right to refuse returns that do not meet our requirements.

Once your item has been returned and confirmed by our warehouse, we will issue a refund within 3-5 days.

Once a refund has been issued, please allow 48 hours for the amount to be credited back to your original payment method. 

Please contact customer care at info@sundaysnyc.com if you have a question or issue with your refund.

Shipping

Sundays is proud to offer free shipping on orders over $100. For orders $99 or less, UPS Ground shipping is a flat rate of $15.

We currently do not ship internationally.

Depending on the status of your order and original destination, our customer service team can help change your shipping address. Please contact customer care at info@sundaysnyc.com.

Depending on the status of your order and original destination, our customer service team can help change your shipping address. Please contact customer care at info@sundaysnyc.com.

Orders typically ship within 48 hours of being placed, and transit time varies from 1-5 business days based on your shipping address.

Sundays does not currently ship internationally.

Currently, Sundays does not ship to PO boxes. Please contact customer care at info@sundaysnyc.com with any questions!

Sundays does offer shipping to Puerto Rico. Please note that orders shipping to this region will be subject to taxes and duties at the expense of the customer.

Sundays is proud to offer free UPS Ground shipping on orders over $100. For orders $99 or less, UPS Ground shipping is a flat rate $15.

For UPS Next Day Air shipping, the rate will be calculated based off of your shipping location.

We currently do not ship internationally.

Please reach out to customer care info@sundaysnyc.com if you believe your package has been lost in transit. We will file a UPS claim on your behalf.

Please note that We Are Sundays is not responsible for any lost or stolen packages with a UPS 'Proof of Delivery' to the address assigned to the order. 

Sizing + Stock Inquiries

Detailed size information can be found on each product's page under the Fit and Sizing section.

To view our standard size guide, please click the Sizing link in our Quick Links section at the bottom of the homepage.

If an item is out of stock, you may sign up for restock alerts by entering your contact information in the Join The Waitlist button on the product page. If the product size or color becomes available, you will receive a notification and a link to purchase.

Please reach out to customer care at info@sundaysnyc.com with any questions.

Didn't find what you were looking for? Please reach out to customer care at info@sundaysnyc.com with your question!