FAQ
Orders
Orders are processed and shipped Monday-Friday within 1-3 business days from the purchase date. Once shipped you should receive your order within 1-5 business days. Delivery times can vary based on your shipping destination. We offer delivery Monday - Friday via UPS. We do not offer delivery on Saturday. Orders placed after 10am ET will ship out the following business day, excluding holidays.
Sundays offers Next Day Air shipping via UPS Monday - Friday for delivery on the next business day. Please note that Express orders must be placed before 10am ET for next day delivery. Orders placed after 10am ET Friday - Sunday will ship out the following business day, excluding holidays.
If you would like to change the contents in an order, please contact our customer service team at info@wearesundays.com. Depending on when the order is placed, we may or may not be able to change or cancel orders.
If you would like to cancel an order, please contact our customer service team at info@wearesundays.com. Depending on when the order has been processed, we may or may not be able to change or cancel orders.
Sundays accepts all major credit cards, Apple Pay, Google Pay, Meta Pay, PayPal, and Shop Pay.
Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax and customs duties (where applicable) will be calculated on the total merchandise value, and displayed in checkout.
After placing an order, you will receive an email with your order confirmation and order number. If you do not receive an email confirmation within 48 hours of placing your order, please contact our customer care at info@wearesundays.com
All promotional codes can be applied to your order at checkout.
Typically orders can take 1-3 business days to ship out from our warehouse. Holidays excluded.
If you have not received a shipping confirmation after 48 hours of placing your order, or if you believe your order has been lost-in-transit, please contact our customer care at info@wearesundays.com.
All sale merchandise marked as final sale cannot be refunded, returned, or exchanged. Items are eligible for a price adjustment only if purchased within 7 days from the beginning of a sale or promotion.
Full price items purchased with a discount code or as part of a limited-time promotion are not considered final sale (unless otherwise indicated), and will be eligible for return or exchange within 14 days of receiving your order.
In the rare case you were shipped damaged merchandise, please reach out to customer care at info@wearesundays.com. Please ensure to attach a photograph of the damage in your email in order to expedite the process.
Shipping
Sundays is proud to offer free UPS Ground shipping on US orders over $250. For orders $249 or less, orders will be shipped for the UPS provided rate. Additionally, all orders shipping UPS Express or internationally will be shipped for the UPS provided rate.
We do not currently offer complimentary shipping for International orders.
Depending on the status of your order and original destination, our customer service team can help change your shipping address. Please contact customer care at info@wearesundays.com.
Depending on the status of your order and original destination, our customer service team can help change your shipping address. Please contact customer care at info@wearesundays.com.
You can track your order by visiting the tracking link given in your shipping confirmation email. If you cannot find this information at any point please reach out to us at info@wearesundays.com with your order number for assistance.
Orders typically ship within 1-3 business days from the purchase date, and transit time varies from 1-5 business days based on your shipping address. Please note that Sundays does not ship on weekends or holidays. Any orders placed after 12pm EST on Friday will ship the following business day.
Yes! We Are Sundays now offers shipping to select countries worldwide.
All orders to these countries ship on a DDP (Delivery Duty Paid) basis and we take care of customs procedures by collecting all duties & taxes of the destination country at checkout. It means all checkout prices are inclusive of applicable customs duties and taxes, and the order total as it appears at checkout is a final price to be paid by the customer. We Are Sundays does not offer complimentary shipping for international orders at this time.
Please note that orders shipping to Puerto Rico will be also subject to taxes and duties at the expense of the customer.
Orders are processed within 1-3 business days (excluding weekends and US Holidays) and all items will be shipped via DHL/UPS at that time. A tracking number will be sent to you once your order leaves our warehouse.
Please allow between 7-10 business days for your order to be delivered, which can vary depending on the destination country. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
No, we do not ship to PO boxes.
Sundays is proud to offer free UPS Ground shipping on orders over $250. For orders $249 or less, UPS Ground shipping is calculated at checkout.
For UPS Next Day Air shipping, the rate will be calculated based off of your shipping location.
We do not currently offer complimentary shipping for International orders. All shipping costs, duties, and taxes are calculated at checkout. Please note that Sundays does not have control over these costs.
Please reach out to customer care info@wearesundays.com if you believe your package has been lost in transit. We will file a UPS claim on your behalf.
Please note that We Are Sundays is not responsible for any lost or stolen packages with a UPS 'Proof of Delivery' to the address assigned to the order. It is the customer's responsibility to locate their package if they have entered an incorrect shipping address.
Unfortunately, we are not responsible for packages that suffer damage during transit, are neglected, or become lost after delivery. This includes shipments that were undeliverable due to the recipient's absence and were subsequently not collected from the UPS Access Point, leading to their eventual disposal by UPS. It remains the customer's responsibility to track their package and stay informed of its status.
Returns & Exchanges
We Are Sundays is happy to offer refunds on full price merchandise returned within 14 days of receiving your order.
For returns made between 15 and 21 days of receiving your order, we offer store credit or exchange only. All returned items must be new, unworn, and have all original tags attached.
All sale merchandise marked as final sale cannot be refunded, returned, or exchanged. Items are eligible for a price adjustment only if purchased within 7 days from the beginning of a sale or promotion.
Full price merchandise purchased with a discount code or as part of a limited-time promotion are not considered final sale (unless otherwise indicated).
Sundays reserves the right to refuse returns or requests that do not meet our requirements.
Please note that while there is no restocking fee, Sundays does not cover the expense of return shipments. All returns are subject to a flat rate $10 shipping fee. To process your return, please click here.
We offer easy returns and exchanges which you can initiate through our Returns Center.
To process your return or exchange, please click here.
Reach out to our customer care team at info@wearesundays.com if you experience any issues creating your return.
We Are Sundays is happy to offer exchanges on full price merchandise within 21 days of receiving your order with complimentary free shipping. Items must be new and unworn with tags still attached.
To exchange an item from your order, please click here to enter our Returns Center.
We Are Sundays is happy to offer refunds on full price merchandise returned within 14 days of receiving your order.
For returns made between 15 and 21 days of receiving your order, we offer store credit or exchange only. All returned items must be new, unworn, and have all original tags attached.
Exceptions include sale items, which are final sale and cannot be returned, exchanged, or refunded.
Sundays reserves the right to refuse returns that do not meet our requirements.
We Are Sundays offers free return shipping for exchanges only. Please note that while there is no restocking fee, Sundays does not cover the expense of return shipments. All returns are subject to a flat rate $10 shipping fee.
Original shipping fees are non-refundable.
No, you may not use your own return label.
All return requests must be submitted individually through our Returns Center and shipped using the pre-paid return label provided to you.
Once you've submitted your return or exchange request, a return label will be emailed to you with instructions.
We Are Sundays is not liable for goods returned using any method other than our pre-paid label. Doing so will result in delays and issues processing your return, and a processing fee will be deducted from your return total.
Once your item has been returned and confirmed by our warehouse, we will issue a refund within 10 days.
Once a refund has been issued, please allow several business days for the amount to be credited back to your original payment method.
Please contact customer care at info@wearesundays.com if you have a question or issue with your refund.
No, multiple returns cannot be combined.
All return requests must be submitted individually through our Returns Center and shipped using the return label provided for each specific order.
Each order must be returned separately—combining items from different orders into one package will result in delays or issues processing your return, and a processing fee will be deducted from your return total.
No, items purchased from other retailers cannot be returned with wearesundays.com.
Please contact the original retailer for further assistance.
Other Inquiries
Love it, but it’s out of stock? Don’t worry! Click Join The Waitlist on the product page, provide your details, and we’ll notify you as soon as it becomes available again.
Occasionally, some styles may not return, but our customer care team is here to help! We’d love to assist you in finding a similar style you’ll adore. Reach out to info@wearesundays.com.
If you have any questions regarding the sizing of our items, we are happy to help you find the perfect fit! You can find the size chart on the product page with exact measurements by garment. We also list important sizing details about every garment in the product description. Below is a chart with approximate size conversions for reference.
Please reach out to our customer care team at info@wearesundays.com with any questions!
We’re so glad you’re interested in becoming part of our wholesale family!
To get started, please email us by filling out our wholesale form with your store’s full name, store location(s), and anything you’d like to share about your brand and the amazing customers you support.
We’re excited to start this journey with you!
Didn't find your answer?
We're here to help! Please reach out if you have additional questions.